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Where having FUN is part of the job.

Ticket Sales Associate

Position Summary:

You will serve as the central point of purchase for all on-site ticket options for Guests with an emphasis on communicating ticket types and upselling ticket choices. In this positon, you will become affluent with park ticket options and pricing.

Principal Duties & Responsibilities

  • Cheerfully greet guests in a friendly and professional manner
  • Engage guests by asking open ended questions to identify the guests’ need and provide assistance with selection of ticket options
  • Using suggestive selling and up selling techniques and providing accurate and current information regarding various ticket offerings and entitlements while meeting established sales goals
  • Processing transactions for the sale of ticket options, food & beverage options, and other general merchandise while practicing proper cash handling procedures and ensuring the accuracy of funds
  • Providing relevant park information to guests as well as engaging in positive guest interactions with all guests
  • Assemble F&B concession orders (no food preparation required)
  • Understanding and actively participating in company procedures and policies by following established standard operating procedures training
  • Utilize computer to create, process and balance a sale
  • Maintain clean work areas


  • Ability to work effectively in an innovative, fast-paced and multi-tasked environment
  • Excellent communication
  • Ability to read, write, and speak English
  • Ability to adapt to change as required and respond to such change in a positive manner
  • Must be able to read and write and have basic arithmetic skills
  • Must be able to stand for prolonged periods of time
  • Must adhere to uniform standards

Supervisory Responsibilities:  None



This job description is intended to describe the general nature and level of work being performed by Team Members assigned to this position.  Team Members will be expected to complete other duties as assigned by their manager.


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